Care consultation under §37.3 SGB XI
What is it?
If you receive care allowance (Pflegegeld) and your relative is cared for at home, you are legally required to have a consultation with an approved care service at regular intervals. It exists to assure quality and to make sure home care is properly supported. Your long-term care insurance fund covers the cost in full.
How does it work?
Our experienced nurses come to your home, advise you on care matters individually and offer practical tips for daily life. On request the consultation can also take place at our offices or by video call.
Who needs it?
- Care level 1: voluntary, but recommended
- Care levels 2–3: at least once every six months
- Care levels 4–5: at least once every three months
If the consultation is not carried out on time, the care allowance can be reduced or withdrawn. On request we will remind you before the next mandatory appointment falls due.
Who pays?
Consultation visits under §37.3 SGB XI are covered in full by the long-term care insurance fund.
We are glad to advise you personally and without obligation
Call us or drop us a message — we will take the time to answer your questions and find the right solution together.